Find your way around the event editor

Start in the right website

Check the Account and Website selections before opening your event. The editor works on the selected event record; a similar title in another website is a different record. Keep the event title and website visible when checking reports or asking for support.

Your permissions and website configuration determine which tabs and actions appear. This reference describes the current event editor. A setting can be present in administration without being used by your website template; those settings are identified in the relevant guide.

Details: the event’s essential information

Description

Enter the title, introduction, tags, type, categories, source and ticketing links, identifiers and feature image.

Where and When

Set the start, finish, doors-open time, recurrence, location and maximum attendance. Accommodation dates are also available for configured bookings.

Banner and Logo

Give this event its own banner image, text, button label, logo override or YouTube video.

Page

Manage the file name, search title, meta description, template and configured security setting.

Promote

Choose attendee-display, hashtag, sharing and featured-placement settings.

Venue Map

Maintain the address, coordinates, marker and map category.

Options

Review the configured Don’t Issue Tickets and Bond Amount settings.

Start with the event details →

Content, tickets and supporting material

Content

Build the main event description with text, images, videos, columns, feature cards and other reusable blocks.

Tickets, Registrations or Bookings

Add and edit the admission or booking records attached to this event. These records control the offer guests book.

Ticket Options

Link existing Products & Options or create new ones for a configured extras workflow. Check how the option appears in checkout before offering it.

More Content

Manage Speakers or Artists, Sponsors, Agenda and Photos. Some tabs can link an existing shared record as well as create a new one.

Use the content editor →

Set up tickets and options →

Add performers, sponsors, agendas and photos →

Know which report answers your question

Dashboard

Review revenue, paid orders, paid tickets, page views and conversion, plus ticket sales and referrer charts.

Attendees or Tickets

Open the registration or ticket reports offered for the event’s attached ticket types. This is the starting point for operational attendee information.

Patrons + Subscribers

Select an email list to see the event-related subscriber report for that publication. This is a report, not a command to subscribe everyone.

Bookings

Search and export the event booking report. One order can represent more than one ticket or attendee.

Understand the dashboard figures →

Find, search and export the right records →

Save, preview and publish

Use Save to store edits. Save & Preview saves and stages a version for review. Save & Publish saves and publishes the record. The Preview tab lets you switch between Staged and Published versions; selecting the tab alone does not save changes. History shows available versions and, where permitted, a Roll back action.

Schedule… opens Publish date and Expiry date. These are publication settings, separate from the event date and ticket sale window. Review the detailed publishing guide before using them.

Use every publishing action →

Example: prepare next Friday’s live music night

1. Open the venue website and create an event, or use Save Copy before editing an existing one. Check that you are working on the new copy.
2. Complete Description and Where and When. Use a short introduction, separate doors-open and performance times, and the correct venue.
3. Build the Content, choose the feature and banner images, and attach the performers and any running order.
4. Create ticket types and verify the event capacity, booking quantities, sale windows and payment setup.
5. Save & Preview. Check the staged event on a phone-sized view, then test the booking journey using your agreed test setup.
6. Save & Publish and check the public link. Include the published listing in your venue’s weekly gig guide.
7. Use Dashboard during promotion and the attendee and booking reports to prepare for the door.

Prepare the weekly gig guide →